That’s right. Take calls from your customers with more confidence!
Wait, though. How can an simple integration tool allow you to take calls from your customers with more confidence?
Well, imagine you are an accounts receivable clerk and you get phone calls all day from your customers regarding the bills that were sent to them. They want to know what has been paid and what has not been paid. They lost copies of their invoice. They got a statement and it shows invoices on it that they “never received”.
Your typical solution, as a ConnectWise organization, would be to research what was paid in your accounting system (hopefully Dynamics GP or Intacct!!) and then switch to ConnectWise to print copies of invoices that were not paid so you can send to the customer.
Now, imagine that you are using ConnectWise, Dynamics GP and DynamicsConnect and you get those same calls. As an Accounts Receivable Clerk in a CONNECTED organization, you would be able to work solely in Dynamics GP to determine what has been paid and what has not and send – from Dynamics GP – copies of invoices so that you can get paid quickly.
Our DynamicsConnect product integrates FULL invoice detail to Dynamics GP, which allows you the option of printing invoices from within Dynamics GP. This can, among other things, free your accounting staff to work in a solution that they understand and normally work in all day. They do not have to jump back and forth between systems and take up user licenses in the ConnectWise solution just to print invoices.
For more information on DynamicsConnect, please visit our product specific site at www.dynamicsconnect.com.